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CLIENT CHARTER

Our Client Charter is our promise to you, we understand hiring the right talent is crucial to your success and are dedicated to providing you with the highest level of service.

 

  • We will always be honest and open about what we can do and what services we can provide

  • We treat everyone with respect and adhere to our EDI policy

  • We will take the time to understand your company, its culture and the specific requirements for each vacancy

  • Provide you with full terms of business and agree fees prior to working on any vacancy

  • Agree a bespoke service to meet your individual needs

  • Respect your desire for privacy and confidentiality

  • Provide a dedicated account manager who will be available outside normal business hours

  • As a member of the Recruitment and Employment Confederation (REC) we adhere to their code of conduct

  • We are ICO registered and comply with all data protection legislation

  • Ensure all candidates have been thoroughly screened and interviewed and their ambitions and aspirations align with yours

  • We will only submit candidates to you after obtaining their written consent

  • We will keep provide regular updates and inform you immediately of any developments

  • Provide advice and support to you and the candidates throughout and after the process

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